System Office Shared Services
System Office Shared Services (SOSS) offers a wide array of business and professional services made available to
System Office units through the Chief Financial Officer. Our staff are experienced and professionally certified in
areas of expertise that fall outside of the core services provided by other System Office units. We are a resilient
team of professionals equipped with a set of methodologies, processes, and best practices to ensure the success of
various projects, initiatives, and daily operations.
Details about our services are provided below. For questions or to request assistance, please email us at sharedservices@uillinois.edu or call (217)244-8400.
Change Management & Communications
SOSS Change Management and Communications specializes in communications,
videography, web development, and accessibility services, ensuring seamless communications and
inclusive digital experiences. We administer Business and Finance News, BusFin website, and deliver
change management services for projects.
Services
- Accessibility
- Communications
- Change Management
- Website Support
- Videography
More about our services
Instructional Design
SOSS Instructional Designers (IDs) work with System Office units to create
accessible training deliverables, including job aids, participant guides, webinars, videos, and
stand-alone web-based training. IDs work with experts to design training adhering to learning
principles while determining the audiences, overall objectives, and deadlines.
Services
- Job Aids
- Participant Guides
- Web-based Training
- Webinars
- Videos
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Learning Systems Support
SOSS Learning Systems Support (LSS) provides educational technology support, project
management, and consulting on knowledge, information, and resource management. We administer Ability
LMS and the Training Knowledgebase. Additionally, we create surveys, forms, and assist with online
events.
Services
- Ability LMS Support
- Client Consulting
- Knowledgebase Management
- Online Conferences and Events
- Project Management
- Surveys and Web Forms
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Operations Support
SOSS Operations Support (Ops) offers an extensive catalog of business and finance
services to System Office units including budgeting, financial reporting, reimbursement processing,
security access management, and so much more. Our operations experts allow you to outsource your
business management tasks so you can focus on your core services.
Services
- Budget and Finance
- Business Continuity
- Card Services
- Event Planning
- Inventory Services
- Purchasing
- Security
- Travel and Reimbursements
More about our services